Contents

Part I Introduction
　　Chapter 1　Managers and Management
　　History Module
　　Chapter 2　Managing in Today’s World
Part II Planning
　　Chapter 3　Foundations of Planning
　　Chapter 4　Foundations of Decision Making
　　Quantitative Module
Part III Organizing
　　Chapter 5　Basic Organization Design
　　Chapter 6　Staffing and Human Resource Management
　　Career Module
　　Chapter 7　Managing Change and Innovation????
Part IV Leading
　　Chapter 8　Foundations of Individual and Group Behavior
　　Chapter 9　Understanding Work Teams
　　Chapter 10　 Motivating and Rewarding Employees
　　Chapter 11　 Leadership and Trust
　　Chapter 12　Communication and Interpersonal Skills
Part V Controlling
　　Chapter 13　Foundations of Control
　　Chapter 14　Technology and Operations

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